Maintenance Manager

Company: Home Path Property Management

Department: Maintenance

Reports To: Senior Construction/Maintenance Mgr

Position Status: Full Time

Status: Exempt / Salaried

Hours: Monday-Friday 7:30am – 4:00pm

Job Summary:

We are seeking to hire a dependable self-starter, with a passion for service and commitment to excellence. We strongly believe in promotion from within, and as a team member, you will have the opportunity to experience career growth potential and advancement.

The Maintenance Manager will supervise maintenance staff and maintain all physical aspects of assets, within their portfolio. The Maintenance Manager will be responsible for providing exceptional leadership to team members and quality customer service to tenants. The ability to demonstrate efficient, financially responsible solutions to Maintenance programming is crucial.

To be considered for this position, you must be proud of the environment you control. Candidates must be detail oriented and hard working. A positive attitude and ability to work with a team atmosphere are absolutely necessary. Having a background in facilities maintenance services, excellent communication and supervisory skills as well as knowledge of skilled trades are necessary.

Must enjoy working for a mid-size, yet rapidly growing firm with high standards for accuracy and excellence in their work. The ideal candidate will enjoy working for a company that values work/life balance, a positive and fun environment, and will be joining a great team of other professionals who are dedicated to their work but also know how to keep it positive and have fun. HPF is a company that embodies the culture and values of a smaller company with the systems and process-oriented nature of a corporation.

Essential Duties/Responsibilities: This list is not all inclusive

• Manage projects. Responsibilities will include turns/rehabs and common area improvements.
• Provide direction to Maintenance Team to perform daily maintenance of common and residential areas, as well as addendum work in single family homes. Maintenance Manager will be expected to lead by example and assist/teach Foremen and Technicians. Ability to troubleshoot and problem solve, in-house, is appreciated.
• Manage turnover, general maintenance, repairs and overall upkeep of large multi-family community as well as single family homes.
• Monitor and maintain all building mechanical systems. Develop and implement Preventative Maintenance programs.
• Manage and participate in 24/7 on-call rotation.
• Work order system management.
• Responsible for cleanliness and curb appeal of assets on continuing basis; regular site visits are expected, as well as monthly inspections.
• Vendor/Contractor Scheduling and Management. Landscape and Snow Removal oversight.
• Resolve and manage property violations.
• Present self in a neat, clean and professional manner at all times throughout the workday; superior customer service skills when interacting with tenants, staff and vendors.
• General supervision and support for Maintenance Foremen and Technicians. Mentorship and LMA/EOS duties.
• Assist Leadership in carrying out the implementation of various policies, standards, procedures and programs relating to the overall Vision of the company.

Core Accountabilities:

• LMA (Maintenance Foremen and Technicians, Landscape Foreman and Technicians) – HR, EOS, etc.
• Oversight of daily maintenance operations. Routine Maintenance – work order completion and system management.
• Turn work, common area improvements and amendment work. Asset preservation.
• Vendor management. Snow removal and landscaping management.
• After Hours Emergency participation and program management.
• Assist with Acquisitions and Dispositions: due diligence, maintenance inspections, etc.
• Oversee and Implement Preventative Maintenance Program.
• Property Inspections Process- ensuring best curb appeal and aesthetic of Communities, demonstrating pride and ownership in common areas.
• Coordinate gas & water meter replacements.
• Manage and resolve City Violations.
• Processes all A/P
• Develops and enhances positive business relationships with tenants

Minimum Qualifications:

• Education level: High school diploma or equivalent
• 7+ years of Maintenance or Trades experience
• 2+ years of Management experience
• Proficiency in Microsoft Suite. Buildium or PM software experience is preferred.
• Highly motivated individual with exceptional organization skills who can work with considerable independence
• Strong commitment to a team-oriented approach
• Strong personal skills to interact with tenants, contractors, and management
• Demonstrates strong technology proficiency, including the ability to quickly learn and adapt to new software and systems

Work Environment:

• Business casual, fun and positive, dynamic and fast paced
• Schedule has some flexibility but will generally be Monday-Friday, 7:30am-4pm, no overtime

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.